Should you need to return or exchange your online order, kindly contact our Head Office by emailing

Online orders can NOT be returned in store without contacting our Head Office and receiving the next steps for the return/exchange process.

Should you change your mind after a purchase, you can return the item back to our Head Office within 7 days provided that the item is still in it's original sales packaging and the tags are in tact. Kindly contact our Head Office by emailing for assistance.

Due to hygiene reasons we do not exchange G-strings, Teddies, Bodystockings, Self Adhesive Bras, Adult Wellness Products and Accessories.

All Return and Exchange queries must be directed to our Head Office. Kindly email